Right of access
You can learn what information is kept
ace360 App privacy policy and data retention
On this page you will learn which information remains how long, to simplify rule for Dhaka users
There is a clear explanation about privacy, data-security, cookies, and privacy rights in the ace360 App
Download ace360 APK ace360 Login Guide
6 types of data, how long it stays
See the data retention rule directly here
| Data Type | How long kept | Why kept |
|---|---|---|
| Account information | Until the account remains open, then 12 months | Login, identity, and support verification |
| Transaction records | 36 months | View combined bKash, Nagad, Rocket |
| Cookie data | Up to 30 days by session type | Remember preferences and keep the site open |
| Usage data | 18 months | Performance, speed, and error detection |
| Security log | 24 months | Fraud, intrusion, and risk detection |
| Support chat | 12 months | Issue resolution and follow-up |
Account data: 3-step rule
Account information is shown very quickly
Names, phone numbers, and login history are kept for primary security; many Dhaka-based users who log in with bKash or Nagad see the same information, so support can work quickly
After ace360 login, you can open your profile and fix your information yourself; if there is a wrong name or old number, just inform the support page
ace360 Login security And ace360 Register Guide This is where it comes
Transaction data: bKash, Nagad, Rocket
Keep transaction records limited
Account data: 3-step rule
Your information is never shown on lists; only authorized support can see it, and logs are part of security process with uptime 99.7%
ace360 Payment rules And ace360 Deposit instructions Read it and the process will be clear
Usage data and cookies: 4 tasks
Cookies only keep work-related things
- Remembers language and
- Helps pages load faster
- Detecting a wrong session is
- Settings stay even when logging in from
If you want, you can reduce cookies from browser settings, but some features, especially the quick navigation inside ace360 App, may feel less smooth
Usually 30-day sessions and 18 months of usage data are enough; we do not keep anything unnecessary beyond that
What happens when the account is closed
Not everything is deleted all at once after closure
Legally and for security reasons, some records stay 12 to 36 months, including transactions, complaints, and anti-fraud notes here
Unnecessary personal information is deleted, and the remaining parts are kept separate in this method so later mismatches are not easy, and privacy is also protected.
Privacy Support Or Support CenterWriting to - provides delete request steps.
Your privacy rights
Four rights are key
Right to correction
You can correct wrong name, number, or email.
Right to delete
You can request deletion of unnecessary data.
A single request usually takes 3 to 7 business days if verification is required; support verifies identity first.
Contact and support
Questions about privacy? Write us.
Requests to the official Dhaka team usually get a quick reply; you may also inquire about records related to bKash, Nagad, or Rocket.
If you need help with ace360 App, ace360 Download, or ace360 APK, use the same channel.
Finally, information remains only as long as needed.